Acceptable use policy for our solutions 1

This Agreement accompanies certain software (including any upgrades or updates thereto as provided by AVAST, the “Software”) and related explanatory written materials. In this Agreement, “Documentation” means on-line explanatory information provided with the Software together with any information provided by AVAST that lists the conditions subject to which you may use (or continue to use) the Software.

Important information about your subscription

What is a subscription

A subscription is the commitment from AVG to you, our customer, that we will continuously work to protect, optimise and connect you virtually in exchange for an annual fee that we bill to your bank card or PayPal account. Your subscription fee enables AVG to support you with the service you selected to subscribe to until you cancel your subscription. If your subscription has expired we can help you here.

Terms for auto-renewal and pricing

A fee for the next subscription period will be charged at the then current published price. The fees will be charged to your stored payment details up to 35 days prior to the anniversary of your subscription to AVG. These fees are subject to change. For annual subscriptions, we will notify you 65 days ahead of the anniversary of your subscription to remind you of the anniversary as well as the subscription fee that will be billed for the subsequent period.

AVG products are sold as continuous subscriptions, a term used to describe the uninterrupted support we give you through our software for the period of your subscription. This means that your subscription continues without interruption unless you manually cancel it before the next billing date or in case we are unable to charge your stored payment details when due. We apply this concept of continuous subscription to ensure your service never gets interrupted and you continue to benefit from our service offering.

2. Permitted use of the software

1. These Terms and Conditions (referred to as the “Research Terms”) set forth the terms of an Agreement by which you, ( “You”, “Your” or “Participant”) and Avast Software s.r.o., with offices at Pikrtova 1737/1a, 140 00 Prague 4, Czech Republic (“Avast”) and its Affiliates, may participate from time to time in any Avast online product research (“Research”). If You are not at least 18 years of age You may not participate in a Research. Avast reserves the right to change these Research Terms, modify or end the Research program, at any time without notice.
2. These Research Terms govern Your inclusion to the Avast’s email database (if applicable) and participation in a Research.
3. For the purpose of the Research, Avast will gather feedback from the Participant relating to Avast and its competitors’ products and services. The Research results may be used by Avast to generate ideas concerning the enhancement of the end user experience which may ultimately benefit Avast’s wider-customer base. Such Research shall be conducted through an online interface.